Events

EVENTS & TRAINING - CHANGE & CANCELLATION POLICY

Australian Payroll Association Event Policy

Definitions

“Event” - In these Terms, an Event is defined as the following unless otherwise specified; Classroom-based Training, Seminar or Workshop, Online-based Training, Seminar or Workshop, Conference, or Webinar.

“Event Date” - The Date on which the Event is set to take place.

“Event Location” - The Location, Physical or Virtual, which the Event is set to take place in.

“Cancellation” - A Cancellation is deemed to be that you no longer wish to attend the original Event or any future Date or Location of the Event.

“Change of Event Location or Event Date” - a Change of Event Location or Event Date is deemed to be that you can no longer attend the original Event but wish to confirm your attendance in a future Event.

“Change of Attendee Name” - A Change of Attendee Name is deemed to be that the original Attendee can no longer attend and you wish to substitute the Attendee. The Event Date or Event Location remains the same. 

Cancellations

All cancellations must be made in writing to events@austpayroll.com.au. 

If you cannot attend the original Event and wish to transfer to another Event Date or Event Location or substitute the Attendee, please see the below Change of Event Location or Event Date or Change of Attendee Name sections.

No shows to any Event are deemed as cancellations. As such, Australian Payroll Association reserves the right to withhold any Event recordings or further information that might otherwise have been available.

Change of Event Location or Event Date

Any change of Event Location or Event Date must be made in writing to events@austpayroll.com.au and are subject to availability. Only one Change of Location or Date per place booked.  

The following charges apply; 

Online-based Training, Seminar or Workshop, or Webinar

More than 28 days prior to the Event - An administration fee of $100 plus GST

28-7 days prior to the Event - An administration fee of $150 plus GST

No changes can be made within 7 days of the Event.

Classroom-based Training, Seminar or Workshop, or Conference

More than 28 days prior to the Event - An administration fee of $100 plus GST

28-14 days prior to the Event - An administration fee of $200 plus GST 

No changes can be made within 14 days of the Event and any failure to attend will be deemed a Cancellation. 

If applicable, an administration fee will apply if the incorrect Event Location or Event Date is provided on your original booking form. Please verify that you select the correct location and date to avoid additional fees. 

Summit Registration 

By registering for our Summit events, the attendees acknowledge and consent that if they choose to have their name badge scanned at the summit event, their contact information will be shared with third parties, such as registered event sponsors and exhibitors, for marketing purposes. The attendees understand that they can unsubscribe from these communications at any time.

Change of Attendee Name

Any change of Attendee Name must be made in writing to events@austpayroll.com.au. Only one Change of Attendee Name per place booked.  

The following charges apply; 

More than 7 days prior to the Event - An administration fee of $100 plus GST

Within 7 days of the Event - An administration fee of $150 plus GST

No changes can be made on the day of the Event.

If applicable, an administration fee will apply if the incorrect Attendee Name is selected on your original booking form. Please verify that you select the correct location and date to avoid additional fees.