WinnerAI Innovator, 2025 Australian AI Awards

Meet Beryl.Australia’s smartest payroll assistant, available 24/7

Stop searching. Stop guessing. Get the right payroll answer the moment you need it, built by the Australian Payroll Association.

Start asking Beryl See how she works

From $49.50/month · No contract · Cancel anytime

Example of Beryl in action. Question: Under the general retail award, what overtime is paid for a casual when they only had 9.5 hours break between shifts? Beryl’s answer: Under the General Retail Industry Award, an employee must have a minimum rest break of 12 hours between when they finish work on one day and start work on the next (Clause 16.6(a)). You and the employee can agree to reduce this minimum break to 10 hours (Clause 16.6(d)). Because the casual employee in your scenario only had a 9.5-hour break, they have not met either minimum rest break requirement. As a result, you must pay the employee at a rate of 200% of their minimum hourly rate for each hour worked until they receive a break of 12 consecutive hours (Clause 16.6(b)).

New Chat

Hi, I’m Beryl.

Ask me anything about payroll. One topic per chat. Include location, employment type, award and dates for best accuracy.

Ask Beryl a payroll question…

Beryl is an AI tool. Please independently verify outputs before relying on them.

37,000+

Payroll queries answered

30,000+

Expert resources behind every answer

13+ years

of Australian payroll expertise

24/7

On web, mobile and email

Example of Beryl in action. Question: Under the general retail award, what overtime is paid for a casual when they only had 9.5 hours break between shifts? Beryl’s answer: Under the General Retail Industry Award, an employee must have a minimum rest break of 12 hours between when they finish work on one day and start work on the next (Clause 16.6(a)). You and the employee can agree to reduce this minimum break to 10 hours (Clause 16.6(d)). Because the casual employee in your scenario only had a 9.5-hour break, they have not met either minimum rest break requirement. As a result, you must pay the employee at a rate of 200% of their minimum hourly rate for each hour worked until they receive a break of 12 consecutive hours (Clause 16.6(b)).

New Chat

Hi, I’m Beryl.

Ask me anything about payroll. One topic per chat. Include location, employment type, award and dates for best accuracy.

Ask Beryl a payroll question…

Beryl is an AI tool. Please independently verify outputs before relying on them.

Why Beryl

Payroll expertise, any time you need it

Searching legislation, interpreting awards, waiting for callbacks. Beryl combines APA’s deep payroll expertise with advanced AI to give you reliable, plain English guidance, day or night.

Secure and on-shore

Encrypted and stored in Australia, in line with Australian privacy law.

Human backup

If Beryl’s unsure, she escalates to a real APA payroll expert.

Curated, not generic

Built on APA’s own knowledge base, not internet search.

Checked every day

Responses reviewed daily by APA subject matter experts.

Why we built Beryl

Payroll professionals told us they were spending hours searching for answers. So we turned everything we know into an assistant that’s there whenever they need it.

Start asking Beryl

What you can ask

Real payroll questions, real answers

Ask a generic AI the same question you’d ask Beryl and you’ll usually get an answer. The question is whether you can trust it. Pick a question to compare.

“What’s the difference between a redundancy payment and an ETP?”

Generic AI or Google search

Gives a general definition, often US or UK biased, with no reference to Australian legislation and no way to confirm it’s current.

No verifiable source May be out of date

Beryl

AI Payroll Expert

Answers in plain English, grounded in current Australian legislation and ATO guidance.

Australian legislation Current ATO guidance

WHY BERYL

Payroll expertise, any time you need it

Getting accurate answers to complex payroll questions has always been painful. Searching through legislation, interpreting awards, waiting for callbacks. All while the clock is ticking.

Beryl changes that. She combines APA's deep payroll expertise with advanced AI to give you reliable, plain English guidance, day or night.

BUILT DIFFERENTLY

Not all payroll AI is created equal

When you're asking questions about payroll, where the answer comes from matters.

LEVEL 1

General AI

ChatGPT, Google or a general AI assistant. Trained on the whole internet, with no accountability for Australian payroll accuracy and no way to verify where an answer came from.

LEVEL 2

Payroll software AI

Built by a payroll software company, trained on their own platform and their own customer base. Useful, but limited to what that one system supports and shaped by that vendor's commercial interests.

LEVEL 3

Beryl

Built by the Australian Payroll Association. An independent professional body, with payroll experience . Beryl draws knowledge directly from Australian Payroll Association deep learning data sets including details on awards, Fair Work and ATO requirements.

Before you trust any AI payroll tool, ask one question: is it trained on a single vendor's customer base, or on genuine industry-wide expertise?

WHAT YOU CAN ASK

Real payroll questions, real answers

No need to know the right legal terms, just ask like you would a colleague. Here's the kind of thing payroll professionals ask Beryl every day, and why the answer matters.

Ask a generic AI the same question you'd ask Beryl, and you'll usually get an answer. The question is whether you can trust it.

SITUATION	GENERIC AI/GOOGLE SEARCH	BERYL
"What's the difference between a redundancy payment and an ETP?"	Gives a general definition, often US or UK biased, with no reference to Australian legislation and no way to confirm it's current.	Answers in plain English, grounded in current Australian legislation and ATO guidance.
"How is long service leave calculated for a casual employee?"	May give an outdated or generic formula or apply the wrong state's rules without knowing which one applies to you.	Explains exactly how it's calculated under the relevant state legislation, step by step, so you can apply it correctly yourself.
"Do I need to pay super on a bonus payment?"	A confident sounding answer with no source and no way to know if it reflects the latest ATO rules.	A clear answer based on current ATO guidance so you're acting on the latest rules, not outdated advice.

Get Beryl on your team

What you can ask

Real payroll questions, real answers

Ask a generic AI the same question you’d ask Beryl and you’ll usually get an answer. The question is whether you can trust it. Pick a question to compare.

“What’s the difference between a redundancy payment and an ETP?”

Generic AI or Google search

Gives a general definition, often US or UK biased, with no reference to Australian legislation and no way to confirm it’s current.

No verifiable sourceMay be out of date

Beryl
AI Payroll Expert

Answers in plain English, grounded in current Australian legislation and ATO guidance.

Australian legislationCurrent ATO guidance

“How is long service leave calculated for a casual employee?”

Generic AI or Google search

May give an outdated or generic formula, or apply the wrong state’s rules without knowing which one applies to you.

Wrong state rulesMay be out of date

Beryl
AI Payroll Expert

Explains exactly how it’s calculated under the relevant state legislation, step by step, so you can apply it correctly yourself.

State legislationStep by step

“Do I need to pay super on a bonus payment?”

Generic AI or Google search

A confident-sounding answer with no source and no way to know if it reflects the latest ATO rules.

No verifiable sourceMay be out of date

Beryl
AI Payroll Expert

A clear answer based on current ATO guidance, so you’re acting on the latest rules, not outdated advice.

Current ATO guidanceKept up to date

Get Beryl on your team

Built differently

Not all payroll AI is created equal

When you’re asking payroll questions, where the answer comes from matters. Most AI tools scrape the internet. Beryl is built on APA’s proprietary knowledge base, and she never stops learning.

Level 1

General AI

ChatGPT, Google or a general AI assistant. Trained on the whole internet, with no accountability for Australian payroll accuracy and no way to verify where an answer came from.

Level 2

Payroll software AI

Built by a payroll software company, trained on their own platform and customer base. Useful, but limited to what that one system supports and shaped by that vendor’s commercial interests.

Level 3

Beryl

Built by the Australian Payroll Association, an independent professional body with real payroll experience. Beryl draws directly on APA’s deep learning data sets, covering awards, Fair Work and ATO requirements, updated in real time.

?

Before you trust any AI payroll tool, ask one question: is it trained on a single vendor’s customer base, or on genuine industry wide expertise?

How Beryl works

Ask like you’d ask a colleague

No need to know the right legal terms. She’s not a search engine and she’s not a generic chatbot. She’s your most knowledgeable payroll colleague, always at her desk.

1

Ask on web, mobile or email

Include location, employment type, award and dates for the most accurate answer. Ask follow-ups without starting over.

2

Get a plain English answer

Grounded in current Australian legislation, awards, Fair Work and ATO guidance, with the references to back it up.

3

A human steps in when it matters

If Beryl isn’t confident, she says so and escalates to a real APA payroll expert rather than guess.

Aligning this with best practice. APA would expect no less.

How Beryl works

Ask like you’d ask a colleague

How it works

Ask like you’d ask a colleague

No need to know the right legal terms. She’s not a search engine and she’s not a generic chatbot. She’s your most knowledgeable payroll colleague, always at her desk.

1

Ask on web, mobile or email

Include location, employment type, award and dates for the most accurate answer. Ask follow-ups without starting over.

2

Get a plain English answer

Grounded in current Australian legislation, awards, Fair Work and ATO guidance, with the references to back it up.

3

A human steps in when it matters

If Beryl isn’t confident, she says so and escalates to a real APA payroll expert rather than guess.

Aligning this with best practice. APA would expect no less.

Get Beryl on your team

Winners_AI Innovator - Accountancy Services

Award winning AI, built for Australian payroll

Beryl was named Winner — AI Innovator, Accountancy Services at the 2025 Australian AI Awards, presented by Momentum Media. The award recognises the most innovative AI solutions transforming Australian industries and Beryl was selected for the impact she's having on payroll professionals across the country.

It's independent recognition of what our members already know. Beryl combines real payroll expertise with genuine AI innovation.

TRUSTED BY PAYROLL PROFESSIONALS

What our members are saying

Beryl has become the first place I go when I have a payroll question. Instead of spending 20 minutes searching legislation or guidance, I usually have the answer in under a minute. It's like having an experienced payroll colleague available whenever I need one.

Sarah M
Payroll Manager

What I love most is that Beryl explains the 'why' behind the answer and points me to the supporting references. It gives me confidence that I'm making the right decision, especially when dealing with complex payroll issues.

David L
Payroll Officer

We've used AI tools before, but they often gave generic answers or focused on a particular payroll system. Beryl feels different because it's built around Australian payroll expertise, not selling software. That's why I trust it.

Michelle R
Payroll & HR Manager

Trusted by payroll professionals

What our members are saying

“

Beryl makes it easy to obtain accurate and specific payroll advice, without having to do a massive search through Fair Work (or Google).

SM

Nicki H
Payroll Officer

“

My experience using Beryl for payroll support has been smooth and efficient. The platform is intuitive, making it easy to manage tasks relating to payroll processing. Overall, Beryl has made a typically complex process feel much more manageable.

DL

Renata V
Payroll Officer

“

Beryl’s been excellent! I have chucked a couple of curly questions Beryl’s way and I’m impressed with the detailed responses.

MR

Toni C
Adviser Technical Assurance - Payroll Projects

SIMPLE PRICING

One subscription. Unlimited payroll confidence.

A single Beryl licence gives you 24/7 access to Australia's most comprehensive payroll AI. No contracts, no hidden fees.

	1 Beryl licence (single user)
	Access via web, mobile and email
	Members Update webinar library
	Members Update article library
	Monthly insights newsletter

BERYL PERSONAL AI ASSISTANT

$49.50
per month, per user
or $545 billed annually (save over $49)

SUBSCRIBE NOW >

Price includes GST • Cancel anytime

Simple pricing

One subscription. Unlimited payroll confidence.

24/7 access to Australia’s most comprehensive payroll AI. Pay monthly or save with annual. No contracts, no hidden fees.

Beryl Monthly
Individual licence

$49.50 /month

No contract · Cancel anytime

Subscribe monthly

✓ Beryl 24/7 on web, mobile and email

✓ Members Update webinar library

✓ Members Update article library

✓ Monthly insights newsletter

Best value · Save $49

Beryl Annual
Individual licence

$545 /year

One payment, covered all year

Subscribe annually

✓ Beryl 24/7 on web, mobile and email

✓ Members Update webinar library

✓ Members Update article library

✓ Monthly insights newsletter

Prices include GST

Want expert humans too?

Professional Membership

Includes a Beryl licence, plus APA Helpdesk phone and email support and the full Member Portal.

Compare membership

More than one person?

Teams

One licence per user. Members save 20% on extra licences, added anytime in the Member Portal.

See the full list of topics Beryl covers

Frequently asked questions

Here's what people ask about Beryl

Beryl is Australia's smartest payroll assistant. A secure, AI-powered tool that gives you fast, accurate answers to payroll questions, 24/7.

Anything payroll related. Awards, leave entitlements, super, terminations, long service leave, redundancy, payroll tax, compliance or general payroll legislation.

Yes. Beryl remembers the context of your conversation, so you can ask a follow-up or refine your question without starting over. For a new topic, we recommend starting a new chat thread.

From APA's own knowledge base of more than 30,000 payroll tickets and an extensive library of knowledge base resources. Beryl is also kept current with Fair Work Ombudsman and ATO guidance.

Beryl's knowledge base is reviewed and updated regularly by APA's payroll experts and her responses are checked daily by our subject matter experts to make sure her guidance stays accurate and current. She's never a "set and forget" AI. She's actively maintained by real payroll professionals.

Beryl isn't tied to one payroll system or one company's customer base. She's built by the Australian Payroll Association, an independent industry body, drawing on knowledge across the entire payroll industry, not just the practices of a single software vendor. That means her guidance isn't limited by what one platform does or doesn't support.

Beryl is built to know her limits. If she's not confident in an answer, she'll say so and escalate to a human payroll expert rather than guess. If your question crosses into HR, Finance or Legal territory, she'll let you know.

Beryl answers based on general legislation and award interpretation. If your question is specific to your organisation's own policies or enterprise agreement, it's best to check with your HR team or reach out to APA Helpdesk support.

Beryl focuses on Australian payroll compliance and legislation. She can't determine which award applies to a role, interpret enterprise agreements, advise on overseas payroll, verify your specific calculations or give HR, legal or tax advice. For these, she'll point you to the right resource, whether that's your HR team, a registered tax adviser or APA's Consulting or Helpdesk services.

Not quite, think of her as an addition. If you're a Professional Member with access to our APA Helpdesk, a Beryl licence gives your whole team instant access to payroll knowledge alongside your membership. Beryl is also available as a standalone single user licence for anyone who doesn't need phone or email support from the helpdesk.

Each Beryl licence is for one user. If you need access for multiple team members, you can purchase additional licences or explore our Professional Membership.

Your hub for everything else payroll. Our Member Portal houses fact sheets, templates, payroll news, award summaries, leave summaries, calculators and a library of recorded webinars. As a Beryl member, you gain access to our resource articles and webinar library. Our Professional Members gain access to the entire portal.

Yes. Every conversation is encrypted and stored securely here in Australia, in line with Australian privacy law.

You'll keep access until the end of your current billing period, and you can reactivate any time after that.

We're working on it. Integration options to connect Beryl with your existing payroll tools are in development. Contact us at info@austpayroll.com.au if you'd like to be kept in the loop.